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Refund Policy for Withdrawals at Narayana Coaching Centers

Refund Policy

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The Company works transparently. Our Refund policy ensures that all refunds are processed fairly. In case, where a student expresses her intention of not continuing with the course, and withdrawing her admission, we would require a refund application from the Parent / Guardian of the student (along with the relationship with student) to be submitted to info@narayanagroup.com. For refund applications via email, the date of email will be taken into consideration for calculation of the refund amount. The refund amount will be processed only in the “Savings Account” and not in any other type of account of the parent of the student. Refund amount will be credited through NEFT/ RTGS mode only. Parent must submit the canceled cheque for the same.

A. Refund Policy For Naryana Live Classes:
Course Fee Components Before Batch Commencement Week 1 Week 2 Week 3 Week 4 Week 5 or Later
Registration & Materials Fee Non Refundable
Admission Fee 100% Refundable 90% Refundable 75% Refundable 50% Refundable 50% Refundable Non Refundable
Tuition Fee 100 % Refundable 90 % Refundable 80 % Refundable 75 % Refundable Lower of : 75% of (Tuition, Tech & Exam Fee Paid) OR Total payment eligible for refund minus the cost of services utilized
Tech & exam Fee
NOTE:
  • Week 1 will be counted from the date of Registration of the student or the date of the start of the Batch, whichever is later.
  • Course fee component eligible for calculation of Refund (for Narayana Live Course) is the sum of the Admission Fee, Tuition fee, Exam & Technology fee Components paid. Registration Fee is NOT refundable under any circumstances whatsoever. Cost of services utilised calculation: Course Sales Price after discount/ scholarship (Admission fee, Tuition fee, Exam and Tech Fee) x No. of days services utilised / Total Course Duration.
  • Fee to be used for pro-rata calculation of service availed shall be on Course Sales Price as mentioned on www.narayanacoachingcenters.in after discount.
  • Total course duration is calculated from the Batch start date / Registration date, whichever is later, to the Course End date.
  • Company shall not be held responsible and/or accountable for crediting refund amount to the wrong account due to incorrect details furnished by the student/parent/ guardian.
B. Key Things To Be Kept In Mind For The Purpose Of Calculation Of Refund:
S.No What will be Considered ? What will not be considered ?
1 Batch Start Date / Registration Date, whichever is later Date when the student attended the first class
2 Date of submission of application for withdrawal and refund Date of last class attended by the student
Illustration
S.No For Refund Calculation Date
1 Registration Date 8th July
2 Date of Batch Commencement 10th July
3 The student joined 16th July
4 Last Class attended by the student 14th Nov
5 Submission of application for withdrawal of admission & refund 13th Dec.
6 Refund shall be calculated from 10th July - 13th Dec.
7 Refund will NOT be calculated from 16th July - 13th December OR
16th - 14th November OR
8th July - 13th Novembe

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